Terms of service
Last updated: 1 August 2026
By accessing or purchasing from peakexo.com, you agree to these Terms of Service. Please read them carefully.
1. About Us PeakExo is an e-commerce store operating under the laws of England and Wales. For any queries, contact us at support@peakexo.com.
2. Eligibility By placing an order, you confirm that you are at least 18 years of age and are legally capable of entering into a binding contract.
3. Products & Pricing We make every effort to display our products and prices accurately. All prices are shown in GBP (£) and include VAT where applicable. We reserve the right to correct any pricing errors and to withdraw or amend products at any time without notice.
4. Orders & Contract Placing an order constitutes an offer to purchase. A contract is formed only when we send you an order confirmation email. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors, suspected fraud, or stock unavailability.
5. Payment Payment is due in full at the time of order. We accept major credit/debit cards and other payment methods as displayed at checkout. All transactions are processed securely.
6. Delivery We aim to dispatch orders within the timeframe stated on our website. Delivery times are estimates and not guaranteed. Risk of loss passes to you upon delivery. For more details, please refer to our Shipping Policy.
7. Your Right to Cancel Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your goods without giving a reason. Please refer to our Return & Refund Policy for full details.
8. Faulty or Incorrect Goods Under the Consumer Rights Act 2015, goods must be of satisfactory quality, fit for purpose, and as described. If your item is faulty or not as described, please contact us at support@peakexo.com and we will arrange a repair, replacement, or refund as appropriate.
9. Limitation of Liability To the fullest extent permitted by law, PeakExo shall not be liable for any indirect, incidental, or consequential losses arising from your use of our website or products. Our total liability shall not exceed the value of the order in question. Nothing in these terms limits our liability for death, personal injury caused by negligence, or fraud.
10. Intellectual Property All content on peakexo.com — including text, images, logos, and graphics — is the property of PeakExo and may not be reproduced without our written permission.
11. Privacy Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
12. Governing Law These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Changes to These Terms We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the new Terms.